Returns & Exchanges
We want you to love your walk, which is why we offer a 30-day return policy on all unworn footwear in its original packaging. If your new shoes aren't the perfect fit, we've made the exchange and return process simple and stress-free.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Choose your preferred return method to generate a prepaid shipping label or a QR code for printerless drop-off at participating carrier locations.
Pack Your Items
Place the unworn shoes in their original branded box and secure them inside a sturdy shipping carton, ensuring all original tags are attached.
Ship and Track
Drop off your package at the designated carrier location; you will receive an email confirmation with tracking details and an update once your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing